Today was my first experience with Downtown Dental Group. I called to make an appointment this morning and spoke to Michaela. Not only was she super friendly and helpful on the phone, she was also able to get me in for a same day appointment. From the minute I walked in, Michaela and Ali were so welcoming and friendly. They instantly made me feel at ease in knowing I’d chosen the right office to come to. Jan was the hygienist I had the pleasure of seeing today, and she was so sweet and comforting. She made sure to ask if dentists offices usually made me nervous (they don’t, but it was wonderful of her to check). I made the appointment because I had been experiencing some discomfort in a crown on one of my teeth, and Jan took such great care not to cause any additional pain or discomfort while helping me. Every single person I came in contact with in the office was amazing. They all seemed so pleased to be there and to be in the company of the patients that were being seen. When it was time to visit with the dentist, Dr. Winter sat in the chair next to me and greeted me like an old friend. He was funny, welcoming, and seemed genuinely interested in my answers to the casual questions he asked. The exam itself was very thorough, I found myself noticing certain things they did and took note of that I’ve honestly never had a dentist pay attention to before. I couldn’t recommend this place highly enough. I left feeling wonderfully and have had no discomfort or pain at all since! Thank you Downtown Dental!

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